Toitoi's Privacy Policy

Our Content
Toitoi values the protection of your personal information. Toitoi’s mobile apps, website and other platforms are collectively referred to as ‘our content’. This privacy policy applies to all of our content and has been created to inform you about how we collect, use, and protect your data.

Data Collected
We collect the information you voluntarily provide when you:

1. Submit creative work for publication
2. Create an account
3. Place an order
4. Sign up to our mailing list
5. Provide information to us at any time in the course of dealing with us

If you do not provide the information, we may not be able to provide the requested services to you.

We use cookies and other tracking technologies* to collect browser and session information so we can improve your experience using our content. If you continue to use our content, you agree to our use of cookies, but you can block or delete cookies and still be able to use our content. Information may be collected and held by us directly or on our behalf via third party contractors, including DomaiNZ which provides hosting services for the website and Kiwa Digital Ltd who produce and maitain our apps. This information may be stored by our third party contractors outside of New Zealand.

We do not handle or store full credit card details. These are captured directly by a Payment Card Industry Data Security Standard compliant payment provider who will only deal with your personal information in accordance with the Privacy Act and this privacy policy.

Use of the Data
We use your personal information to let us provide our services to you, identify you when providing our services, and to help us to improve our services.

We may use your personal information to contact you by email or other means, to send you our newsletter, to send ongoing promotional material (in both cases only if requested by you in accordance with the “Data Collected” section above), and otherwise as needed in order to provide our services to you.

We may use cookies to analyse our site usage, and to improve our content experience.**

We may also use technology to tell us when you open an email from us. You can modify your email notification preferences by clicking the appropriate link included in the footer of email notifications. If you do not want to receive emails from Toitoi, you can unsubscribe by following the “unsubscribe” prompt at the bottom of each email.

Toitoi respects the privacy of children. If your child wishes to submit material for possible publication in an issue of Toitoi, your child must gain your permission to do so.

We require all submissions to include a parent, guardian or teacher’s email address or other contact details. We use these contact details to correspond with you and/or your child about their contribution, and we share them with no one.

In order to be published, you must sign a publishing agreement which includes their name, age, school and a mailing address of at least one parent or guardian. Wherever possible, two parent/guardian signatures are required.

We use this information to credit your child correctly in printed and digital publications of their work, and to send contributor copies to their school and/or home. Should you or your child wish to amend or remove the details you have supplied at any time, contact us at with your request.

We limit access to your personal information to employees who we believe reasonably need it to provide products or services to you or in order to do their jobs.

We employ industry standard techniques to protect against unauthorised access of your personal information that we store.

You have the right to access any personal information we hold about you, and to ask for it to be corrected if you think it is wrong. Unless you ask us to delete your personal information (and we are not required by law to hold on to it), we may hold on to it for the purposes set out above. If you’d like to access your information, have it corrected, or ask us to delete it, please contact us at

Sharing of Data
We share your information with service providers such as Mailchimp and Insightly in order to distribute our email and print communications, as well as Facebook, Instagram and YouTube in order to customise our marketing and advertising.

We also use social media buttons provided by services like Twitter, Google+, Instagram, LinkedIn and Facebook. Your use of these third party services is entirely optional. We may make use of any information that you make public when you use any such third party services for the purposes of our business.

We do not sell or rent your personal information to any third party.

We do not authorise third parties to use or disclose your personal information except for the purpose of providing the service we request from them.

We may use payment services provided by third parties necessary to provide you with our services.

All such third party services are governed by the privacy policies and/or practices of these third party service providers, for which we are not responsible. If you do not want to provide information to any of those third parties, or make information publicly available, you should not use their particular service.

Changes to the Privacy Policy
We may amend this Privacy Policy from time to time. Use of information we collect now is subject to the Privacy Policy in effect at the time such information is used, unless we otherwise agree with you. If we make major changes in the Privacy Policy we will notify you by posting an announcement on the Website or, if we have your contact details either for the purpose of sending you a newsletter or advising you of promotional events, we may also send you an email. In any case, you can view the latest version of our Privacy Policy on the Website.

If you have any questions or comments about this Privacy Policy, please contact us at:

Toitoi Media Limited
PO Box 32273
Auckland 0627
+64 21 765 203

*Cookies are small text files containing pieces of information that a website transfers to your user device for record-keeping purposes. Other technologies we use that may be similar to cookies are tracking pixels, Java scripts, tags and web beacons.

**We use third party cookies and other technologies for marketing and to gather website and app analytics. This includes:
– Remarketing: we use third party cookies – such as Google Analytics cookies – to keep track of the pages you’re interested in on our website.
– Impression reporting: we use web beacons to estimate the number of users that have viewed and clicked on our products and links (as a result, we’re able to gauge the success of a campaign).
– Demographics and interest reporting: we use cookies and web beacons to get an overview of our readership broken down by age, gender and interests such as education or children’s books (as a result, we can provide you with relevant information, services and features and also gauge the popularity of our content).

You can opt out of Google Analytics without affecting how you visit our site. For more information on opting out of being tracked by Google Analytics please visit this page.

You can also ask your browser to delete or block third party cookies: simply search online for “cookies” + the name of your internet browser (for example, “Google Chrome”) for step-by-step instructions.

Last updated 10 November 2020.